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Got a question? Take a look at our FAQs about the custom packaging process. If you can’t find the answer you’re looking for, don’t hesitate to contact us through live chat, one of our online forms, or give us a call at +………… to speak with our expert staff.
Yes, Brothers Packaging Solution is proud to be one of the leading custom packaging manufacturers in UK.
Yes, we produce fully customizable product packaging, with our primary focus being custom printed boxes for a variety of retail and wholesale companies.
Yes, We can provide stock product packaging boxes that fit your unique dimensions that have no custom design or artwork.
We offer a wide range of packaging and box styles, such as folding cartons, mailer boxes, corrugated boxes, rigid boxes and much more all with fully customizable options to meet your specific needs.
Our minimum orders start at 50 boxes.
Yes, you can make the custom boxes for shipping according to your requirements.
With Brothers Packaging Solution, you will never need to pay additional shipping fees! We provide free shipping to all customers.
Your custom packaging boxes will be shipped flat, requiring minor assembly upon delivery. Some box styles, such as rigid boxes, may need to be shipped fully assembled. All products are carefully reviewed by our quality assurance department prior to shipment to ensure that every order arrives in excellent condition.
We primarily ship custom box orders inside of the United Kingdom, however, we frequently ship to customers worldwide. We offer free shipping to all customers, regardless of location globally.
As you go through the process of ordering custom boxes, you will need to provide us with your box dimensions. The industry standard measurements are written as Length x Width x Height (L x W x H). These dimensions are almost always referencing the inside of the box. Please make sure that you round your exact measurements up to the nearest tenth of an inch.
Definitely! Our in-house graphic designers are ready to listen to your packaging and marketing goals. They can help you decide on an appropriate structure, exterior print, and finishing for the box that will safely house your product. This service is available 100% free as part of our continued commitment to quality.
We require files in PSD, PDF, AI, or SVG formats with a minimum resolution of 300dpi. We’ll provide a digital proof for your approval before printing.
Our design team will review your custom box artwork to address any potential technical concerns, such as incorrect artwork resolution, blurriness, splits, thin lines, and bleeds. If errors are found, we will bring these items to your attention as soon as possible. Please note that our team does not check for spelling or grammar errors, nor do they provide any subjective feedback on design content, unless requested in writing.
Please ask your customer service representative if you need support placing your artwork on a dieline, as we provide artwork support at no additional charge to all customers.
Yes, We frequently print 2-sided boxes that include your artwork both inside and outside of the custom boxes. We are able to print on the outside (1-side) and the inside of boxes (2-side). We can print on one side of the box's exterior and on two sides of its interior. Two-sided printing may entail additional fees, so discuss any plans for this type of printing when you speak with your customer support representative.
Never, we provide full color printing at no additional charge. Please ask your customer service representative how to move forward should this be of interest.
Yes. We offer gloss or matte finish at no additional charge. Please ask your customer service representative how to move forward should this be of interest.
Absolutely, we produce cardboard, corrugated and foam inserts for your custom packaging. We do not provide plastic inserts at this time. Please ask your customer service representative how to move forward with inserts for your order.
Contact our sales team through live chat, one of our online forms, or give us a call to let us know the details of your order. After we receive your project specifications, a customer service representative will contact you with a free quote for your review. We provide responses to quote requests within 24 hours on business days.
If the packaging is used as a part of your product and you submit a sales exempt form you will not be charged sales tax.
We strive for perfection, every time, and hope that you love the custom packaging that we provide. Since our business is based solely upon customized orders, we are unable to offer returns or exchanges once an order is printed and delivered. If you have received damaged or defective items for any reason, please contact us as soon as possible we are happy to address this problem together to find a solution.
There are never any hidden fees with Brothers Packaging Solution. All provided price quotes include all aspects of production and shipping.
Not one set up fee. There are zero set up fees for any orders through Brothers Packaging Solution.
Once you have an existing order with us, you will be assigned to a customer service representative who is dedicated to supporting your specific account. This will become your primary point of contact during the order process. Should you have general questions, please contact our sales team through live chat, one of our online forms, or give us a call to let us know the details of your order.
Once you have an existing order with us, you will be assigned to a customer service representative who is dedicated to supporting your specific account. This will become your primary point of contact during the order process. Your customer service representative will provide you with the relevant tracking information as soon as this is available, otherwise, you can request to be provided with this information from your customer service representative as well.
We have a special program for wholesalers / resellers and graphic designers which include special discounts.
Yes, you can get your custom packaging boxes with your required size, style, shape, and material at wholesale rates.
We require files in PSD, PDF, AI, or SVG formats with a minimum resolution of 300dpi. We’ll provide a digital proof for your approval before printing.
Yes, we specialize in custom printing on boxes of all sizes and shapes. Send us your artwork and we’ll take care of the rest.
We have an experienced labor force and highly advanced offset, digital and screen process printing available in-house.
We accept all major cards and bank transfer.
Our standard turnaround time is 7 to 10 working days after the final approval on specification sheets we send prior to printing.
Select your way to pay. We accept all major cards and bank transfer.
Brothers Packaging Solution leading packaging and printing solution provider with high-quality products and quick shipping to your doorstep. All our products can be customized according to your needs.
Select your way to pay. We accept all major cards and bank transfer.
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